Medical Case Management
Field and telephonic case management focused on timely, defensible outcomes.
Our case managers and rehab counselors are selected for clinical depth, provider relationships, and follow-through. Whether you need full field coverage or targeted task work, your assignment lands with the right case manager on the right team.
PriMedical assigns referrals quickly — and to the case manager best matched to the claim, employer, and jurisdiction. That pairing matters: the right case manager on the right file gives employers, insurers, and TPAs more control over medical management and return-to-work progress.
Telephonic case management covers the full spectrum of phone-based oversight — from early intervention through ongoing case management — keeping claims moving and costs contained. Field and telephonic files share the same Clinical Oversight review and Administrative Oversight pipeline.
What's included
Every medical assignment covers the following as standard.
- Full Field case management
- Full Field Bilingual
- Task assignments for targeted interventions
- Full telephonic case management
- Telephonic early intervention
- Provider coordination and treatment planning
- Return-to-work and modified-duty support
- Consistent documentation and adjuster communication
Other services
Ready to submit a referral?
Get an experienced case manager on the file in hours, not days.