You choose the lines
All services, or physical therapy, diagnostics, durable medical equipment, and translation and transportation one line at a time. Contact Me is there if you want a conversation first.
One claim, one intake
Two companies, one referral
PriMedical manages the clinical file. PriMed Solutions coordinates therapy, diagnostics, equipment, and transportation. One referral starts both, and we handle the handoff — including authorization when it is requested.
The relationship
The handoff stays in the family
PriMedical has managed workers' compensation case files since 2014. In 2023 the same founder added PriMed Solutions for the work that sits next to the file: physical therapy, diagnostics, durable medical equipment, and translation and transportation.
Those services used to mean another vendor, another form, and another authorization thread. On a PriMedical referral you can say yes to PriMed Solutions, and we open that referral internally.
Either company still stands on its own. Using both means the case manager and the ancillary coordination share one intake, one claim, and one set of audited controls.
The synergy
Say yes, and we carry it from there
The two companies meet on the referral form. You decide whether PriMed Solutions can be used for this claim.
We open the second file
A yes tells us to start the PriMed Solutions referral. You do not fill out a second vendor form or re-key the claim.
Authorization stays with us
When a service needs authorization, we connect for it. The case manager and the ancillary coordination stay on the same claim.
Who covers what
The file, and the care around it
PriMedical directs the case. PriMed Solutions coordinates the services the recovery needs. Both stay on the referral you already sent.
The clinical file
Case management with Clinical Oversight and Administrative Oversight reviewing every assignment.
- Case management Catastrophic, medical, and vocational — field or telephonic.
- Medical review Clinical review, chronologies, cost projections, and life care plans.
- Oversight Two in-house departments review treatment appropriateness and file conduct.
The services around it
A concierge suite for the recovery plan, coordinated through a vetted partner network.
- PT Physical therapy matched to the injury and the recovery plan.
- Diagnostic Diagnostic services arranged through the partner network.
- DME Durable medical equipment coordinated for the claim.
- T&T Translation and transportation, so language and travel do not stall care.
Why combine them
What one referral changes
The coordination that used to land on the adjuster — a second form, a second vendor, a separate authorization — stays on our side of the line.
One form for the whole claim
Case management and the ancillary lines you select start from the same referral. Claimant, employer, and jurisdiction are entered once.
A case manager who can see the services
Therapy, diagnostics, equipment, and transportation are coordinated against the same recovery plan the case manager is already running.
Partners held to our standard
PriMed Solutions vets and measures its network against the standards PriMedical clients already hold us to. The bar holds when the work moves to a partner.
One compliance review
The SOC 2 Type II examination covered both operating entities. The same audited controls apply no matter which name is on the agreement.
How it works
What one intake actually looks like
Three steps. You choose the services. We assign the case manager and open the ancillary referral.
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Mark what the claim can use
Submit the referral to PriMedical and say whether PriMed Solutions services can be used — all of them, specific lines, or not this time.
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We assign and open the handoff
A case manager matched to the injury takes the clinical file. When you have said yes, we open the PriMed Solutions referral and connect for authorization when it is requested.
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You stay on one thread
Clinical progress and service coordination come back through the same relationship, reviewed by the same oversight departments.
Questions
Before you send the referral
The questions adjusters and procurement teams ask most about using both companies.
Do I have to use both companies?
No. On the referral you can choose Yes - All Services, individual lines, Contact Me, or No. No keeps the referral to PriMedical case management.
Which PriMed Solutions services can I include?
Physical therapy, diagnostics, durable medical equipment, and translation and transportation. Yes - All Services covers those lines. You can also select them individually.
Who requests authorization?
When a PriMed Solutions service needs authorization, we connect for it. You do not start a separate authorization thread with the partner.
Does the SOC 2 Type II report cover PriMed Solutions too?
Yes. The examination covered both operating entities, so the same audited controls apply regardless of which entity is named on your agreement.
How are PriMedical and PriMed Solutions related?
They are sister companies with the same founder. Tim Buckley founded PriMedical, Inc. in 2014 and PriMed Solutions in 2023.
Who delivers the PriMed Solutions services?
A nationwide network of partners that PriMed Solutions vets and measures. PriMed Solutions remains your point of contact for referrals, assignment, and quality.
Send one referral, cover the whole claim
Tell us what the file needs and we will place the case manager and the services together.